Freedom of Information

The Clerk’s Office responds to all freedom of information requests made under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) or the Personal Health Information Protection Act (PHIPA).

The purpose of MFIPPA is to ensure that the public has a right to access the information kept by the municipality, and to ensure that personal information is protected by the municipality as necessary.

MFIPPA states that:

  • Any member of the public may request to view or obtain copies of general records and information held by the County;
  • Any member of the public may request to view, copy or make corrections to information about themselves held by the County;
  • The County must protect personal information and privacy;
  • Limited and specific circumstances apply where information may need to be withheld from viewing and access.

PHIPA applies to records of personal health information, such as Long Term Care Homes. The Act establishes rules for the collection, use, and disclosure of personal health information. The Act also provides individuals with the right to access and correct their personal health information.

How to Make a Freedom of Information Request

If you would like to make a request for information you may contact the Clerk at (519) 524-8394 extension 3257. Some information may routinely be made available to the public without a formal freedom of information request. A formal request is only needed if the request includes personal information or if one of the exemptions set out in the Act applies to the information being requested. A completed request form and $5.00 application fee must be received to start the request.

Requests for information may be reviewed by the Information and Privacy Commissioner of Ontario.