The Accessibility for Ontarians with Disabilities Act (AODA) is provincial legislation requiring municipalities to address issues around disabilities and barriers to accessibility.

The AODA requires all Ontario municipalities to:

The Huron County Accessibility Advisory Committee (HCAAC) is an advisory committee to County Council made up of community members. This committee provides vision, guidance and advice of the removal of barriers to accessibility to all municipal councils within the Huron County.

Customer Service Accessibility Reporting

To ensure that businesses comply with requirements of the AODA’s Accessibility Standards for Customer Service, all public and private organizations are required to file annual online accessibility reports with the Accessibility Directorate of Ontario.


The Huron County Accessibility Committee is happy to announce the Opening of their annual awards program. The purpose of the awards program is to celebrate organizations and individuals who are working to build a more accessible society. These people make a difference in the lives of thousands of Canadians living with a disability.

2023 Awards Nomination are now closed.

Accessibility Standards for Customer Service

The purpose of the Accessibility Standards for Customer Service Policy is to create standards governing the provision of goods and services within the County of Huron to persons with disabilities and improve accessibility, using reasonable efforts, in a way that preserves the dignity and independence of people with disabilities. The County of Huron is committed to being responsive to the needs of all its residents. To do this, we must recognize the diverse needs of all of our residents and respond by striving to provide services and facilities that are accessible to all.
As an employer, and a provider of services, the County of Huron is committed to ensuring its services are provided in an accessible manner.

Submit Your Feedback

County of Huron welcomes your feedback on accessibility of our services.

Accessible Customer Service Feedback Form

If you require information in an alternate format or communication supports, please call Susan Cronin, Director of Legislative Services/County Clerk at 519-524-8394 ext. 3257 or send an email to We will work with you to understand your specific information and accessibility needs and to provide for them within a reasonable timeframe.

Every obligated organization that has processes for receiving and responding to feedback shall ensure that the processes are accessible to persons with disabilities. County of Huron is committed to providing quality goods and services which are accessible to all persons we serve.

County of Huron staff will provide or arrange for the provision of accessible formats and communications supports, upon request and shall notify the public about the availability of accessible formats and communications supports with respect to the feedback process.

Contact Information

If you have a question or concern with issues specific to accessibility, or the Huron County Accessibility Plan, contact the Accessibility Advisory Committee.

Huron County Accessibility Advisory Committee
1 Courthouse Square
Goderich, ON
N7A 1M2

Telephone: 519.524.8394, ext 3257


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    2022 Huron County Accessibility Awards of Merit Report
  • pdf
    2010 Customer Service Accessibility Report
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