Accessibility Standards for Customer Service: Fact Sheet, 2012. (PDF) – Information on what Ontario businesses are required to do to comply with this regulation.
In-Vehicle Incentive Program. (PDF) – This recognition program acknowledges those service stations within the county which supply full in-vehicle service for drivers with disabilities. Signage identifies full and self-serve stations providing refuelling and pay-at-the-pump assistance to drivers with disabilities.
HCAAC brochure, 2008. (PDF)
Canadian Hearing Society (London Office) – Programs, services and information for people who are culturally Deaf, oral deaf, deafened and hard of hearing, and their communities are provided by this organization. Interpreters to provide communication in both American Sign Language (ASL) and spoken English may be booked through their London office at 519.667.3325 or TTY line 519.667.3323.
CNIB – This nationwide charity provides services & support to enjoy a good quality of life while living with vision loss. Core programs & services provided free of charge.
Ministry of Community & Social Services – Accessibility for Ontarians with Disabilities – Provides “how to” section, resources & information on ways to help people with disabilities have the same opportunities as everyone else in your community.
Ministry of Community & Social Services: Customer Service Standard – The Accessibility Standard for Customer Service applies to all organizations (public, private and non-profit) that provide goods or services either directly to the public or to other organizations in Ontario and that have one or more employees in Ontario. Accessible customer service came into effect January 1, 2012.
Ministry of Community & Social Services: Helping people with disabilities stay safe – Starting January 1, 2012, Ontario’s accessibility standards will help businesses and organizations make emergency information accessible so that everyone has the information they need to be safe.
Talk about disabilities – choose the right word