Frequently Asked Questions

If you can’t find the answer to your question below, we would be more than happy to help.  You can call us during regular business hours (Monday – Friday, 8:30 a.m. – 4:30 p.m.) or email us and we will do our best to answer any question or help guide you through the interactive viewer.

Before you start working through the interactive map, the following are some common tools and their associated descriptions:

Map Toolbar Icon -> Open or Close Toolbar tool
search for property by address icon -> Search for property by Address tool
search for property by roll number icon -> Search for property by Roll Number tool
search for property by lot and concession icon -> Search for property by Lot and Concession tool

Frequently Asked Questions

  1. How do I find my property?
  2. How can I download this data for personal use?
  3. How do I turn on different types of data layers?
  4. How do I draw or create my own shapes?
  5. How do I change a shape that I’ve already drawn?
  6. How do I change the style of my drawing?
  7. How do I use the buffer tool?
  8. How do I export coordinates?
  9. How do I customize labels?
  10. Can I put the shapes I created back on the map if I’ve already cleared or erased them?
  11. How do I measure the area of my property?
  12. I have created some shapes, how do I export them?
  13. How do I turn on JavaScript in my browser?
  14. How to add road labels over the aerial imagery?
  15. How do I apply a filter?

How do I find my property?

There are a few ways to find your property. The following are three options:

  • Option #1: Click on the “I want to…” menu and select either “Search by Address”, “Search by Roll Number”, or “Search by Lot & Concession”.
  • Option #2: Click on the toolbar icon on the far right of the map viewer. Click on the tab “Search and Tasks” and select either “Search by Address”, “Search by ARN”, or “Search parcel by Lot & Con”.
  • Option #3: Type the address, roll number, or legal description of the property in the Search bar, located at the top-right corner of the viewer.

Return to Top of Page

How can I download this data for personal use?

Most of our data has been made public and available on our Open Data site here. For any additional questions contact the GIS Team (see Contact Us below for information)
Return to Top of Page

How do I make layers visible? How do I turn them on and off?

  • Click on the tab “Layers”, located on the lower-left panel (beside the “Home” tab)
  • Click the desired layer check-box to activate (turn ‘on’) the layer
  • If a layer has sub-layers, click on the + symbol beside the layer to expand it.  Then, click the check-box beside the sub-layer of choice.
  • Repeat these steps to deactivate (turn ‘off’) the layer

The following short video will visually show you what the layer list looks like, how to expand a layer, and how to turn the layer on and off.

Return to Top of Page

How do I draw or add text to the map?

You can add many custom shapes to the map, including text.  Some of the shapes are known as ‘Points’, ‘Lines’, and ‘Polygons’ but there are many others to choose from.

  • Expand the toolbar by clicking on the toolbar icon, located at the top-right corner of the map
  • Select the “Draw and Measure” tab in the toolbar
  • Click on the drop-down arrow beside the “Point” tool for all shape and text options
  • Select a shape or text
  • Follow the on-screen instructions at the bottom of the map to draw the shape on the map

The following short video will show you how draw a shape on the map:

Return to Top of Page

How do I change the shape that I’ve already drawn?

Once you’ve added shapes or text to a map, you can edit or delete them. If you do not have any custom shapes or text on the map, then the “Edit”, “Erase”, and “Clear” tools will not be available.

  • Expand the toolbar by clicking on the toolbar icon, located at the top-right corner of the map
  • Select the “Draw and Measure” tab in the toolbar
  • Click on the drop-down arrow beside the “Edit” tool for your options
  • To edit a shape, select “Edit”.  Click or tap on the shape you want to change. Follow the instructions at the bottom of the map.
  • To erase a single shape, select “Erase” instead of “Edit”.  Click or tap on the shape you want to erase. Follow the instructions on the bottom of the map
  • To clear all shapes, select “Clear”. Click “OK” to permanently erase all drawn shapes or click “Cancel” to escape.

The following video shows you how to edit a shape:

Return to Top of Page

How do I change the style of my drawing?

  • Navigate to the “Draw and Measure” toolbar
  • Activate the drawing (or measure) element – it will be highlighted once active
  • Select the Styles option that appears
  • A window will open that lets you customize the style of your drawing
  • Depending on the drawing type (point, line, polygon) the options will change

The following video shows you how to change the style of your drawing:

Return to Top of Page

How do I use the buffer tool?

  • Select the buffer tool
  • Enter your drawing type (point, line or polygon), the distance and the units to buffer by
  • Select “OK”
  • Click on the map to start drawing (or to place your point) and double click to stop drawing

The following video shows you how to use the buffer tool:

Return to Top of Page

How do I export coordinates?

  • Select Plot Coordinates in the Draw and Measure toolbar
  • click on map to generate list of points or enter coordinate values in the fields provided
  • Navigate to the results window (along the bottom of the page)
  • Click the horizontal bars in the Coordinates tab to expand export options (csv, xlsx, etc)

The following video shows you how to export coordinates:

Return to Top of Page

How do I customize labels?

  • Select the arrow beside the layer you want to customize and from the menu click “Customize Labels”
  • Click the checkbox to “Show Labels”
  • Click the Customize button to open the customize window
  • Use this menu to adjust label properties

The following video shows you how to customize labels:

Return to Top of Page

Can I put the shapes I created back on the map if I’ve already cleared or erased them?

Once you have erased or cleared a single or all shapes, they are permanently deleted.  You will have to redraw them.

Return to Top of Page

How do I measure the area of my property?

  • Open the toolbar by clicking on the tool icon, located at the top-right corner of the map
  • Click on the “Draw and Measure” tab to open the toolset
  • Click on the drop-down arrow beside the tool with the ruler and select the “Polygon” tool
  • Follow the on-screen instructions from the bottom of the map

The following video shows you how to measure the area of a property

Return to Top of Page

I have created some shapes, how do I export them?

This tool is only activated when a shape or measurement have been drawn on the map.  To learn how to draw a shape or measurement, refer to How do I draw or add text to a map? or How do I measure the area of my property?

  • Under the Draw and Measure tab, click on the tool Export Drawings
  • Click OK to download the drawing or measurement. Click Cancel to abort.
  • A “.zip” file is created that contains a “.shp” file.  Save the “.zip” file to a location of your choosing.
  • To use the file, unzip the “.zip” file and import or add the “.shp” file in your own mapping software that supports “.shp” files (such as ESRI ArcMap or QGIS)

Return to Top of Page

How do I turn on JavaScript in my browser?

The following link will take you to a page that provides instructions for turning on JavaScript in browser you are currently using:

WhatIsMyBrowser.com – Enable JavaScript

How to add road labels over the aerial imagery?

  • With Imagery turned on, in the later list navigate to Transportation and Trails > Road Centreline and MTO Links > Road Centreline. Making sure all are checked.
  • Select the “>” beside Road Centreline and then “Customize Labels”
  • Ensure “Show labels” is checked, select “Customize”
  • Configure the label (field: Name, Font size, placement: center-along)
  • Next in the “Road Centreline” Config select “Turn on/off layer visualizations
  • Now that labels are on we want to turn off the road centreline so only the labels are present.
  • Select the drop down under “Select a visualization for your layer” choose “Custom Layer Style”
  • Under the “Color” option select the drop down and shift the bottom slider to 0 (fully transparent)
  • Select Apply/Done and now the labels will appear above the Imagery

The following video shows you how to customize labels:

Return to Top of Page

How do I apply a filter?

  • Navigate to the “Search and Tasks” tab and select the “filter” tool
  • Find the layer you wish to apply the filter tool under “Data Source”
  • Enter the field to filter by and the arguments (e.g. Zone = R2, Shape.STArea < 10000)
  • Select “Filter” at the bottom of the window

The following video shows you how to apply a filter to a layer:

Return to Top of Page