M04 • Complaints, Commendations and Inquiries
Records of this Class Code are subject to Archival selection.Records of this class code do not contain Personably Identifiable Information.Records of this class code are not required to conduct business operations (BCP).

Class Code04
SubjectComplaints, Commendations and Inquiries
Scope NotesIncludes records regarding commendations, requests for information, and very general types of inquiries and complaints. Also includes concerns about services offered by the County, inquiries about council proceedings and congratulatory letters.

• Accessibility of Records (FOI) - see A17.
• Specific Complaints – see appropriate subject.
Responsible DeptOriginating (CoH)
Keep DeptC + 1
Keep Offsite 
Total RetentionC + 1
Extended Scope Notes 
Suggest Extended Scope Notes

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Date last modified: 2009-12-08 16:30:00

M04 · Complaints, Commendations and Inquiries